Manage Herbalia Premium
Herbalia Premium subscriptions purchased on iPhone are billed and managed through Apple.
- Open Settings on your iPhone.
- Tap your name / Apple Account.
- Tap Subscriptions.
- Select Herbalia to view or manage your plan.
How can we help?
Find answers about Herbalia, Premium subscriptions, restoring purchases, local app data, and common troubleshooting steps.
Contact SupportRestore your subscription
If you already purchased Herbalia Premium and the app does not recognize it, use Restore Purchases inside the app.
Make sure you are signed in to the same Apple Account used for the original purchase.
About the 7-day trial
When displayed and when you are eligible under Apple's rules, the annual plan may include a 7-day free trial.
The subscription renews at the price shown in Apple's purchase flow unless canceled before the trial ends.
Favorites and preparation journal
Herbalia may store favorites, tracked preparations, dates, progress, and notes locally on your device.
Removing the app or clearing local app data may permanently remove this information unless it is preserved by a device backup.
I purchased Premium, but it is still locked.
Confirm that your purchase completed successfully in the App Store, then open Herbalia and use Restore Purchases. If the issue continues, restart the app and contact us with the approximate purchase date. Do not send your Apple Account password or full payment information.
How do I cancel Herbalia Premium?
Apple manages App Store subscriptions. On iPhone, open Settings → Apple Account → Subscriptions, choose Herbalia, and follow Apple's cancellation options. Deleting the Herbalia app does not automatically cancel an active subscription.
How do refunds work?
Payments are processed by Apple. Refund requests for App Store purchases are handled by Apple according to its policies and applicable law. Herbalia does not receive your full card details and cannot directly reverse an App Store transaction.
Can I use Herbalia without Premium?
Herbalia may offer limited free access to selected content and features. The exact free and Premium feature set may change over time.
Is Herbalia medical advice?
No. Herbalia is an educational botanical reference and traditional-preparation journal. It does not provide medical diagnosis, prescriptions, personalized treatment, or clinical dosing.
What should I do if the app is not loading?
- Confirm that your internet connection is working.
- Close and reopen Herbalia.
- Check whether a newer version is available in the App Store.
- Restart your iPhone if the issue persists.
- If the problem continues, contact support and include your iPhone model, iOS version, and what you were doing when the issue occurred.
How do I report incorrect botanical or safety information?
Please contact us and identify the plant or preparation, the section you believe is incorrect, and any source you would like us to review. Safety-related reports are especially important to us.
How can I request access, correction, or deletion of personal data?
Contact us at contato@herbalia.pro. For data or billing controlled directly by Apple, you may also need to use Apple's official privacy or account tools. See our Privacy Policy for more information.
Safety notice: Plant information and traditional preparations may involve risks, allergies, adverse effects, or medication interactions. Herbalia is not a substitute for qualified healthcare advice. In a medical emergency or suspected poisoning, contact local emergency services or your regional poison center.
Still need help?
Send us a message and include enough detail for us to understand the issue.